FREQUENTLY ASKED QUESTIONS
We’ve put this FAQ sheet together to help prospective club members and the wider local community understand the aims of the Hatcham House Work Club pilot project which will run until 30th June 2020.
WHAT IS THE HATCHAM HOUSE PROJECT?
The Hatcham House project will be run from a self-enclosed back hall of the beautiful Hatcham Liberal Club building in New Cross Gate. This space was created as part of the re-development of the Hatcham Liberal Club building in 2016. It replaced a much larger social club which ran for many years but closed in 2007.
Please note we are clearly differentiating the Hatcham House Work Club as separate from the Hatcham Liberal Club. It has its own separate entrance on the LEFT hand side of the building, NOT the front door. (See signage).
WHO IS BEHIND HATCHAM HOUSE?
The pilot project is being run by Stephen Carrick-Davies a long-term resident of the area and an active member of the community. He is running the project initially as a ‘sole-trader’ under the ‘Facework’ project www.facework.today which is currently in the process of being established as a Community Interest Company. Stephen is a registered licensee and was heavily involved in fundraising and then running the Hill Station café in Telegraph Hill. Stephen is a fellow of the School for Social Entrepreneurs, has been a CEO of 3 different charities and will run the Facework project from Hatcham House.
WHAT DO YOU HOPE TO ACHIEVE IN THE 6-MONTH POP-UP WORK SPACE?
We want to provide a professional working environment with high-speed internet connectivity and comfortable meeting spaces. We want to test the demand for a local Work Club and find innovative ways to link individual workers and create a unique community ‘hub’ for incubating new ideas, supporting young people into work and inspiring each other. On a practical level we need to ensure that we create an income to cover our costs and will test a range of flexible membership packages for using the space as a Work Club Monday-Friday.
WHY IS IT INITIALLY BEING RUN AS A PILOT PROJECT?
The Hatcham Liberal Club have initially agreed for Stephen to run the club on a 6- month basis January 2020 - 31st June 2020. During this period Stephen will test the demand for a new type of Work Club (hotdesking space). This will also give good time for consulting closely with the initial group of members and other stakeholders, including the residents of the building, local authority and other businesses in the area. If there is demand and we can ensure a sustainable business model we will seek to develop the service further. If for any reason we cannot make the workspace viable we will give members one full month’s notice on the 30th May so they have time to find alternative working space. This will be laid out in the rules/contract HH will have with each member.
IS THE SPACE OPEN TO EVERYONE?
Unfortunately we only have a maximum capacity of 35 workstations/desks at any one time and because of the restrictions on the size of the hall, the current license and the proximity to residential homes we cannot and won’t be able to run the space as a “community hall” or a place where non-members can just drop in. A club can sound ‘exclusive’ but we have produced a menu of ways people can become Monthly Members (use the club every day each month), Regular Day Members (one set day a week) and Friend Members so as many people can attend events and be part of the project at different times with clearly defined benefits and expectations.
HOW HAVE YOU COME UP WITH THE PRICING TO USE THE WORK SPACE ?
We have done a survey of other local work-club/hot desking spaces and believe what we can offer in Hatcham House is as good and distinctive as other providers. Indeed, we are setting the initial charges at a lower rate than other existing local hot-desking ‘hubs’. We also have designed a range of membership packages so we can offer flexibility. See separate Membership Charge Rate card for further information (available at the open house day).
IF I USE THE SPACE CAN YOU GUARANTEE HIGH SPEED INTERNET ACCESS?
We have invested in the highest quality fixed line package which has a guarantee download speed range of 64Mb - 73Mb and a Stay Fast Guarantee of 59Mb. The Upload speed range is 17Mb - 18Mb and the ‘halo’ broadband tariff allows for high quality streaming and downloading in HD on lots of devices at once.
WILL THERE BE A ‘HOST’ ON SITE EVERY DAY?
We will always have a host Monday -Friday from 9am -5pm. Mostly this person will be Stephen who will run the Facework Project out of the building and support 5 young people (18-25 yrs) who will be given free access to the Club for up to 3 days a week. When Stephen is not available a designated volunteer host will be on site.
CAN YOU GUARANTEE A QUIET SPACE – WHAT ABOUT WHEN PEOPLE MAKE PHONE CALLS?
We have visited other work-hubs and appreciate that whilst many people work using headphones, it is vital to provide a separate meeting room and what we will call a “phone zone” for calls. There will be 2 private phone zone areas and one meeting room for up to 4 persons which will be available to members. All members joining will be asked to agree a set of rules outlining what is expected, especially in terms of respecting the space, other workers and local residents. Please note minors under 18 years of age will not be allowed in the club.
WHY THE EMPHASIS ON SHARING SKILLS AND NETWORKING ?
We want the project to have an ethos of sharing and collaboration. We believe that networks develop and new business opportunities open when people share their skills and talents. Every member joining will be offered an opportunity to share one key skill or experience with others. This could be a subject-matter expert skill like accountancy or marketing, however it could also be a talent for ‘encouragement’ or listening/mentoring. We won’t ‘police’ this interchange and hope this sharing will develop organically once people know what skills others have.
COULD I HIRE THE HALL FOR A PRIVATE FUNCTION?
The license the club has with Lewisham Council is very strict and restricts us from putting on any live music event within the club. However, we are willing to allow members to hire the club space at the weekend for private or community activities for example spoken word events, training sessions or talks/book groups etc. These will be limited. In consultation with the residents we will want to offer the hall as a non-music venue for the Telegraph Hill Festival events in March/April.
HOW WILL THE PROJECT AFFECT OTHER BUSINESSES IN THE AREA ?
We are very mindful of the local business eco-system in the area and have consulted with other local businesses and community services. We will actively ensure that we don’t “compete” with these establishments. For example, we will not be serving food on the premises so can publicise the Hill Station and other local cafés/restaurants to members who can order food. We will have a licensed bar in the hall but will not want to compete with local pubs on the range of beers and wines. We won’t be hosting events where live or amplified music is played. Instead we hope that the support we give to local businesses and individual entrepreneurs helps us improve and build our community.
See www.hatchamhouse.com for more info